Frequently Asked Questions
We believe in the saying that there is no such thing as a silly question, and let’s be honest better to ask if you don’t know than worry silently. We love answering questions, but we know some people hate to ask, so we have compiled a list of the most frequently asked questions. If your question is not here, please get in touch as we may need to add it.
Dayboats
Q: I have never been out on the river, what is it like?
A: A lot of fun, and also very relaxing. To see what it can be like take a look at our you tube channel, start with this one about Day-boat hire https://youtu.be/YqI-k3bCuak
Q: Does a baby count in boat numbers?
A: Yes they do, it’s the number of souls on the boat - and not the size of the soul - that counts.
Q: How far can you go in a day on a day boat?
A: The furthest trip is to Oulton Broad. Any further and you risk the tide not being with you and a late return. Late returns will get charged £25 for every part hour late, so we say don’t spoil your day, go as far as Oulton Broad, with a lovey lunch spot.
Q: Do I need a licence to drive the boat?
A: No, you need to be over 21, we provide instructional videos and our staff will take you through everything on arrival. If you are nervous why not try a guided canoe tour instead and learn about the water before trying a motor boat.
Q: Can I take alcohol on the boat?
A: No, we don’t allow alcohol on the boats, as alcohol and river water don’t mix.
Q: Where can I have lunch on the river?
A: It’s worth checking out all of these sites for opening hours, but all offer great stops for food whilst exploring the river Waveney from Hippersons boatyard.
Commodore Pub Oulton Broad: https://www.moss-co.com/the-commodore/.
Wherry inn Geldeston: https://www.wherryinn.co.uk
The Locks Inn Community Pub: https://www.facebook.com/TheLocksInn/
Oulton Broad, stop at the free moorings at the Yacht station with plenty of cafes, parks and even a Banksy nearby https://www.eastsuffolk.gov.uk/contact-us/oulton-broad-yacht-station/
Q: Can I bring my own food on the boat?
A: Yes you may, and don’t forget if you want someone else to make the picnic, Pauline at Beccles Station cafe offers this service.
Q: Is a deposit required?
A: Generally no, as people tend to leave their cars here whilst out on the river. If you arrive by foot or without a car we reserve the right to charge a deposit.
Q: Are dogs allowed at Hippersons?
A: Dogs are allowed on Day-boats and our quirky houseboats, and Secret Garden, some guests take their dog on canoes, but we don’t recommend this if it is your first time out. We politely ask that all dogs are kept on leads around the yard to protect the wildlife, and that you tidy up after your own dog.
Accommodation
Q: What is a Sparrows and Amazons package?
A: It is a bespoke package put together for our overnight guests to enjoy all the river has to offer, all activities our booked for you so you turn up on holiday with everything ready to go. You need to give four weeks notice in peak season. More information is here https://www.hippersons.co.uk/sparrows-and-amazons
Q: Does the accommodation come with bed linen and towels?
A: Yes, when you book you will be asked the number of guests coming and the beds will be made accordingly.
Q: What time is check in and check out?
A: Check in is between 2.30-5 although later check ins can be arranged in advance at a cost of £25 an hour, check out is at 10am
Q: Do you recommend anywhere locally to see, visit or eat?
A: Yes we have plenty of local businesses whom delighted to see you, please take a look at our things to do locally page for more information.
Q: Are pets allowed at Hippersons?
A: Pets are allowed on our quirky houseboats and Secret Garden, but the floating pods are pet-free. We politely ask that all dogs are kept on leads around the yard to protect the wildlife, and that you tidy up after your own dog.
Q: I’d rather not cook on holiday, what options are there?
A: There are a number of great local restaurants and takeaways in Beccles. You can also get food or a hamper delivered to your accommodation by Beccles Station Cafe. Details are provided with the booking confirmation email.
Canoe, Kayaks Pedal Boat and Paddle Boards
Q: When can I hire a canoe, kayak, paddle board or pedal boat?
A: Hire is between the 1st May and 30th September, so you enjoy the river around Beccles and you will want to return again and again. Outside of these months the water is very cold and could cause problems.
Q: If I am an overnight guest at Hippersons Boatyard and I want to use a canoe outside these months can I?
A: For our overnight guests only we are happy to send you out on a guided canoe tour with our instructor Stephen. That way you will be safe on our tidal river.
https://youtu.be/YqI-k3bCuakhttps://www.moss-co.com/the-commodore/https://www.wherryinn.co.ukhttps://www.facebook.com/TheLocksInn/